Refund Policy

Last updated: [effective date]

This is a starting template with placeholders in [brackets]. Replace the placeholders and have it reviewed by a qualified attorney before you rely on it. It is not legal advice.

This Refund Policy explains how cancellations and refunds work for ChurchContent AI subscriptions, operated by [Company Legal Name]. The bracketed items below are configurable and must be completed by the owner before launch — do not treat any figure here as a promise until it is set.

Are monthly subscriptions refundable?

[Refund window — e.g. "Monthly subscriptions may be refunded within [N] days of a charge." If refunds are not offered, state that here instead.]

How does cancellation work?

You can cancel anytime from Billing. When you cancel, your plan remains active until the end of the current billing period, and it does not renew after that.

Are partial-month refunds offered?

[Partial-month policy — e.g. "We do not offer prorated refunds for unused time" or "Prorated refunds are available in the following cases…"]

Duplicate charges

If you were charged more than once for the same subscription, contact support and we will investigate and correct any verified duplicate charge.

Accidental purchases

[Accidental-purchase policy — describe how accidental or unintended purchases are handled and any time limit.]

Exceptional situations

[Exceptional-refund policy — describe any discretionary refunds for billing errors, service outages, or other exceptional cases.]

How to request a refund

Contact Support with your account email and the charge details. Approved refunds are processed to your original payment method through our payment processor within [processing time — e.g. 5–10 business days].

See also our Terms of Service and Privacy Policy.